- Are you passionate about helping others?
- Do you have an in-depth understanding of the issues faced by people who are in crisis situations or in high need for support?
If you can answer YES to both of the questions above apply to become one of our Application Case Workers.
As Application Case Worker, you will work closely with customers accessing support through the scheme, and with colleagues at Selnet particularly the Under One Roof team. You will link in with external agencies who also offer services and support to our client group, referral partners who are supporting Lancashire residents in crisis and subcontracted partners responsible for the supply of essential household goods.
The Under One Roof Team assess applications for support under the scheme. They test eligibility and need for support and also offer a holistic package of advice, guidance and signposting which looks to improve the circumstances of an individual or family.
Selnet is seeking to appoint TWO Application Case Workers to support the application process and further support under the scheme.
The overall aim of the Service is to support people to meet their immediate needs and to help them feel more secure and live more independently in their community.
Application Case Worker (2 full-time posts) will be an essential resource for customers accessing the service. The main aim of their role will be to help people break a cycle of crisis by providing information, and direction to external resources that will enable customers to build a support network to better improve their situation.
The post holder will be able to recognise and understand the difficulties some local resident’s face. They will support customers with guidance and direction, in addition to the goods this scheme can provide. They will work as part of the team to review and process applications and respond to queries from a variety of directions.
To further ensure the impact of our support they will develop a knowledge bank of external resources shared by the whole team that can support our customers (people in crisis)
Salary: Starting salary £25,500
Closing date: Midday – Wednesday12th October 2022
To apply please read the Job Description and Person Specification carefully and tell us how you meet the criteria for the post by completing our Application Form and sending it to firstname.lastname@example.org. If you need a quick call to discuss any of the posts please drop us an email with your contacts details.